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Terms of Engagement & Website Use

Terms of Service

These Terms govern your access to and use of the Primus Consulting website. Please review these terms carefully before accessing our website or submitting an enquiry.

Effective Date: October 12, 2026
Website: https://theprimusconsulting.com/
1

Introduction

Welcome to Primus Consulting.

These Terms of Service (“Terms”) govern your access to and use of https://theprimusconsulting.com/ (the “Website”).

Primus Consulting provides custom software development and related technology services to businesses.

In these Terms, “Primus Consulting,” “we,” “our,” or “us” refers to Primus Consulting. “You” or “your” refers to any person accessing or using the Website.

By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.


2

Purpose of the Website

The Website provides information about our custom development services, capabilities, and contact options.

Website content is provided for general informational purposes. Descriptions of services, technologies, capabilities, and potential outcomes do not guarantee that a particular result will be achieved.

Submitting an enquiry does not automatically establish a client relationship or require either party to enter into a consulting agreement.

Any development engagement will be governed by a separate written proposal, statement of work, service agreement, or other mutually accepted terms, where applicable.


3

Our Services

Primus Consulting provides custom development and related technology services that may include:

  • Custom software and application development
  • Website and web application development
  • Backend systems and API development
  • Software integration and automation
  • Custom business tools and workflow solutions
  • AI-enabled features and custom integrations, where agreed
  • Ongoing development, maintenance, and technical support, where agreed

The actual scope, deliverables, fees, timelines, responsibilities, acceptance criteria, and support arrangements for a particular project will be agreed with the client separately.

We may modify, add, or discontinue services described on the Website.


4

Independent Business and Third-Party Platforms

Primus Consulting is an independent service provider. Unless expressly stated otherwise, we are not affiliated with, endorsed by, sponsored by, or officially connected to Salesforce or any other third-party company, software provider, platform, or website.

Any third-party names, trademarks, logos, or product references appearing on the Website are used only where relevant to describing technologies, compatibility, integrations, or development services. Such references do not imply a partnership, certification, authorization, or endorsement.

All third-party trademarks and product names remain the property of their respective owners.

Third-party products and platforms are subject to their respective owners' terms, policies, availability, and licensing requirements. We do not control or guarantee the operation, availability, or future functionality of third-party services.


5

Enquiries and Communications

When submitting an enquiry, you agree to provide accurate information to the best of your knowledge and not to impersonate another person or business.

We may use the information you provide to respond to your enquiry, understand your requirements, and discuss potential development services.

Submitting an enquiry does not guarantee that we will accept a project, provide a proposal, respond within a specific timeframe, or be available for every requested service.

Please do not submit passwords, payment card details, confidential source code, trade secrets, or other sensitive information through a general website enquiry form.

6

Proposals, Fees, and Payments

Unless expressly stated otherwise in a separate written agreement, prices, estimates, timelines, and service descriptions on the Website are informational and do not constitute a binding offer.

Before work begins, the relevant parties should agree in writing on the project scope, fees, payment schedule, deliverables, and other material conditions.

Payment terms, applicable taxes, expenses, cancellation rights, refunds, late payments, and related matters will be governed by the relevant written agreement and applicable law.

Submitting an enquiry or participating in a preliminary discussion does not create an obligation to commence work.


7

Intellectual Property

Unless otherwise stated, the Website and its content, including text, branding, graphics, design, and other materials, are owned by Primus Consulting or used with permission and are protected by applicable intellectual property laws.

You may view the Website and share links to its public pages for lawful purposes. You may not reproduce, modify, distribute, republish, or commercially exploit Website content without appropriate authorization, except where permitted by law.

Intellectual property rights relating to custom code, software, designs, documentation, and other materials created during a development engagement will be determined by the relevant written agreement.

These Terms do not independently transfer ownership of project deliverables to either party.


8

Acceptable Use

You agree not to:

  • Use the Website for unlawful, fraudulent, or deceptive purposes
  • Attempt unauthorized access to the Website or related systems
  • Interfere with the Website's operation, availability, or security
  • Upload malicious code or content intended to disrupt systems
  • Submit false or misleading information
  • Infringe intellectual property, privacy, or other legal rights
  • Scrape, copy, or extract Website content through automated means in a way that violates applicable law or improperly interferes with the Website

We may take reasonable steps to restrict access or address misuse where necessary.



10

No Guarantee of Results

Software development projects depend on factors such as project requirements, existing systems, third-party services, data quality, infrastructure, and client participation.

Unless expressly guaranteed in a separate written agreement, we do not guarantee particular commercial results, revenue increases, cost savings, performance improvements, error-free operation, uninterrupted availability, or specific project outcomes.

Examples, estimates, projections, or potential benefits described on the Website are illustrative unless explicitly identified as verified results supported by appropriate evidence.


11

Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not warrant that the Website will always be available, uninterrupted, error-free, or free of harmful components. We do not guarantee that all Website information will be complete, current, or suitable for every purpose.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.


12

Limitation of Liability

To the extent permitted by applicable law, Primus Consulting will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising from your use of, or inability to use, the Website.

To the extent permitted by applicable law, we are not responsible for losses resulting from third-party websites, platforms, services, or circumstances beyond our reasonable control.

These limitations apply only to the extent permitted by law. They do not exclude liability that cannot legally be excluded or limited.

Liability arising from a separate development engagement will also be subject to the applicable written agreement and mandatory law.


13

Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or reasonable expenses arising from your unlawful use of the Website, your material violation of these Terms, or your infringement of another person's rights.

This section does not apply to the extent a claim results from our own conduct for which liability cannot legally be excluded or shifted.


14

Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how personal information may be collected and used.

Published PolicyPrivacy Policy URL
https://theprimusconsulting.com/privacy-policy

Please review the Privacy Policy before submitting personal information through the Website.


15

Changes to the Website and These Terms

We may update, suspend, restrict, or discontinue parts of the Website when reasonably necessary for maintenance, security, operational, or business reasons.

We may also revise these Terms from time to time. Updated Terms will be published on this page with a revised effective date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.


16

Governing Law and Disputes

These Terms are intended to be governed by the laws applicable to the operation of Primus Consulting, subject to any mandatory laws that apply to your use of the Website or cannot lawfully be excluded.

Any dispute relating to these Terms will be subject to the jurisdiction of a competent court, as determined under applicable law.

This section does not limit mandatory rights or protections that cannot lawfully be waived.


17

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.


18

Entire Agreement

These Terms govern your use of the Website. They do not replace a separate written agreement entered into for custom development services.

If a separate signed agreement conflicts with these Terms regarding a development engagement, the separate agreement will govern that engagement to the extent of the conflict.


19

Contact Us

For questions about these Terms of Service, please contact: